Based on Android 12, the ONE UI 4 update is being deployed on the Galaxy S21.And the first bugs begin to be reported.Some users have deplored the appearance of unsightly green bands on the videos sent to WhatsApp.

In our regions, Android 12 finally begins to take up residence on the Samsung Galaxy S21, via the One UI 4 overlay.But as usual, the arrival of the new operating system is not free from bugs.In this case, Galaxy S21 holders deplored the appearance of green bands on shared videos on WhatsApp.Bands which generally arise on the edges of the sequences sent via the application.

Users have swept up on Samsung support forums to report the problem."All the videos I send on WhatsApp have a green band on the side since the last update," points out in particular a disillusioned user.An unprecedented problem that had never been reported on Android 11 before.

PhonAndroid WhatsApp : Android 12 provoque de gros bugs dans les vidéos, comment résoudre le problème

Read also: Android 12 - Here is the list of smartphones that will have the update

Bugs on WhatsApp videos: Pixel and OnePlus are also affected

And the bug also affected other models of smartphones like Pixel 6 and OnePlus.Proof that the problem is closely linked to Android 12.On the new bone, it seems that the videos are much more compressed by WhatsApp.If necessary, the problem could be solved quickly thanks to a software update.

However, it remains to know who will lay it down.Will Google update its new bone?Will WhatsApp will develop a correction?We will keep you informed of the evolution of the situation as soon as we know more about this.

Note that a samsung forum moderator advised users to empty the WhatsApp application cache to overcome bug.A tip that worked in some users.To empty the WhatsApp cache, follow these few steps (the path can vary slightly depending on the overlay):

  1. Accédez aux Paramètres puis à la partie Applications.
  2. Cliquez sur l'application visée puis identifiez la section stockage.
  3. Appuyez enfin sur Vider le cache.

Source: Sammobile

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  • Why my applications continue to close on my Samsung phone