What if the screen of your Galaxy Note 9 no longer gets back?Some users indeed encounter this problem after a while.The smartphone works perfectly well, but when the screen is putting in standby, it is impossible to turn it back on.This bug can occur on other smartphones, whatever their brand.Here are some steps to allow you to find a solution.

Difficult to deny it: the Galaxy Note 9 remains one of the best smartphones on the market, even in 2019. Ce smartphone est résolument orienté vers le secteur professionnel avec son stylet, son mode DeX, sa fiche technique musclée à base de Snapdragon 845 Exynos 9810 et son prix qui dépasse les 1000 €.Which does not make him immune to the bugs.One of them, reports the ThedroidGuy site, prevents the screen from turning back on.The precise description of the problem is as follows: the smartphone works normally, until it locks and the screen goes out.It is then impossible to turn it on whether via the ON button or the fingerprint sensor.Only a restart allows you to turn on the screen.So what if you are touched by this kind of problem?

Galaxy Note 9: The solution to the screen problem that is no longer turned off

This bug can actually be caused by a multitude of causes, mainly software - although hardware causes are not excluded in certain cases.To find the source of the problem and put an end to it, we must therefore follow these steps:

1.Update your note 9

Sometimes a simple update can end a bug:

The problem is not solved?Continue to the next step.

2.Try to restart the smartphone in safe mode

If an application that you recently downloaded is responsible for the problem, it is only with the safe mode that you can confirm it.Safe mode indeed prevents the launching system of applications which would not have been preinstalled by the manufacturer.You will therefore be able to see in safe mode if the screen turns or not as it should:

If this did not work, go to step 3.

3.Erase the cache partition

Sometimes the cache generated by applications is corrupt, generating this type of bugs.This sometimes occurs after a certain time of use.In addition to this problem, a corrupt cache can cause cases of overheating, drop in autonomy or planting.It is possible to delete the APR application application cover.Here we invite you to opt for a faster and radical solution that will completely erase the contents of the cache partition:

If these steps did not work, there remains the option of making a complete reset.

4.Reset your smartphone completely

This step implies that all data from your smartphones will be erased.To be used as a last resort, therefore, once this data has been duly saved:

Normally everything must work.If this is not the case, we have bad news: it is now sure that this is not a software problem ...

5.Contact Samsung for repair

If you have carried out steps 1 to 4 without success, it is that your smartphone is the victim of a technical problem or is defective.The only solution is then to get in touch with Samsung to program a repair.